Mobile app for forwarding number- Need this feature asap!

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  • Updated 2 months ago
Currently, you are not allowed to have the mobile app be used for a forwarding number.  This is very important for our business.  Please work on getting this resolved asap.
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Jillian Barrile

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Posted 5 months ago

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Mike, Official Rep

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Can you clarify this a little more. You can forward calls to any user and they can answer with the mobile app.   
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Abner Navarro

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Currently only when someone manually forwards a call to user's extension can be answered on mobile app however if you set call forwarding on portal to user's extension the mobile app does not work.
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James Blain

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I ran into this same limitation. The mobile app should do everything the desktop app does. People do way too much on their phone for this not to be a feature.