mobile phone caller ID

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can my mobile number be used as my caller ID when using softphone or the app? 
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Posted 2 years ago

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J.B. Ferguson, Champion

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The only Caller ID you can use in any RingCentral application would be the numbers associated with your account. So if your mobile number, which I assume is your private cell phone number, is separate from and not a part of your RIngCentral business system the answer would be "No" you cannot.

The bigger question would be, "Why would you want to do that?". Most people use RingCentral's mobile app in particular so that they can still take and make business phone calls without having to use and expose their private cell phone number.
ok, thank you for your response. I would like therefore to associate a mobile number starting by 07 to my account, by either porting it or by applying for a new number. 
other telco business providers offer this possibility, it is important for our business and could force us to move away from RingCentral. 
please, could you consider this request as an official feature request?
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Saadet, Employee

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Hello Sebastien, 

I would suggest contacting your Account Manager regarding porting over a new number to the account.

I've flipped this to a Feature Request in case other members are interested in doing the same thing one day.
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J.B. Ferguson, Champion

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I am not a RingCentral employee. Many of us here in the forums are RIngCentral Partners as well as RingCentral customers who help out others.

I don't fully understand what you mean by "...associate a mobile number starting by 07 to my account..." however you would have to contact your Account Manager for anything to do with your account. If you don't know who your account manager is, you can contact support and request that information. These are Community Forums and requests for account changes cannot be done here.
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J.B. Ferguson, Champion

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You can contact support with this information from this page:

https://success.ringcentral.com/RCCallSupport?src=6
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J.B. Ferguson, Champion

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@Saadet...you beat me by a minute. LOL!
we want the caller id seen by the recipient to be a mobile number. 
Ringcentral does is not able to use a caller ID that is not a ringcentral number. We are asking what are the criteria to port a mobile number (starting with 07) or if RingCentral can allocate us a new number that is a UK mobile number starting by "07". 
alternatively, could you allow outbound caller ID to be a non ringcentral number ? 
my request is not related to account change, the account manager already told me that currently, it is not possible to display as caller ID my personal mobile number. I was also told a number of Three networks is not portable. is there any other network mobile number that is portable to RC?
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Saadet, Employee

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Hi Sebastien,

I would ask your Account Manager to work with our Porting Team regarding what type of number is portable to RingCentral :)
already asked them. They are not able to port mobile number on the Three network and cannot confirm if any of the classic UK networks are portable . please could you assist?
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Saadet, Employee

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Hi Sebastien,

I spoke with our Porting Team and they verified at this time they cannot port UK Mobile Numbers but that it is something they are looking at providing customers in the future - there is no ETA at this time.