Mobile App: 3-way calling

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  • Updated 3 weeks ago
  • (Edited)
Any modern mobile phone can merge calls, or allow you to initiate a 3-way conference. There shouldn't be any reason the mobile app can't do the same.

The existing conference calling is fine if your actually inviting people to the bridge, but it's completely inadequate when you need to add one person to a call for an impromptu call.

This needs to be an option in the mobile app.
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Eddie Forero

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Posted 4 years ago

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Xavier Perry

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This reply was created from a merged topic originally titled Three way calling on mobile app.

Is it possible to conference in another caller while using the mobile-app phone? Found it odd that I couldn't do this
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E Herric

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Same. I think it's ridiculous.
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Frank

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This is frustrating. Sometimes you need to pull another person onto a call in progress and you can't. I agree with Eddie. This is a must.
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Matt Bailey

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I agree. Three way, outbound calling is very important for my company as well. It works easily on the desktop applications, which are VOIP, so I'm not sure why it couldn't be done on a cell phone over a data connection.
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Mark

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When will this be functional?
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Scott Dellefave

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can anybody from ring central answer this question?  3 way calling is a must have tool these days and it's very odd that we can't do it from the mobile app.
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lahscious

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This reply was created from a merged topic originally titled Mobile App: 3-way.

I would like to be able to put one caller on hold and then add in a 3rd party to the conversation. Is this possible? How?
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rayh100

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This reply was created from a merged topic originally titled Mobile App: 3 way calling.

need to have true 3 way calling on the mobile phone app. I am not talking about call conferencing
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Kim, Alum

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Please VOTE in the upper right corner to request this feature.
(Edited)
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Rudy Rumohr

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I cannot believe it still cannot do this....I needed it again last night and couldn't do it.
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Frank

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Agree! I was surprised I could not do this. I thought I was just missing how to use the feature. I can't effectively work without this if I can't pull in other team members or clients into a call on demand.
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Colin Finkelstein

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i agree this is a huge issue for me - without this functionality I can't really use this as my phone.  I never know when I need to add someone
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ABERLE

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This reply was created from a merged topic originally titled mobile app to have 3-way calling feature.

Feature Request for the mobile app to also have    the 3-way calling feature 
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Jesus Anaya

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Needed this today. Please make it happen!
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ringcentral_user

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This feature request has been pending for 2 years! This is a basic phone service feature that has existed for decades! Can we please get a timeframe for this feature to get implemented?? The last update was 7 months ago.
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Jesus Anaya

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2 months later and my boss has asked me to look for another provider who has this feature.... Ringcentral save me!
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Jesus Anaya

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This isn't even under consideration yet? How?
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Israr Kazmi

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This is a basic feature which should have been added to any phone. Even Skype has this feature to call on any toll free number and add anyone on conference and it's all in free version but it's not available in Paid Application of RingCentral. Mr. Eddie posted this 2 years ago but still iPhone application is missing this feature. Just had a live chat with Customer Rep and she asked me to vote here. My point is, why staff is still asking for vote even after 2 years? Does it make any sense to engage your clients in community forums instead of engaging your development team / tech team to deploy the change in next release? This really sucks. 
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Israr Kazmi

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Just providing you guys an update. Spoke to Customer Support Agent regarding this feature and forced them send it to their development team. This is something I got via email. 
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Israr Kazmi

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Hey, 

Today I again contacted my Account Manager at Ring Central and requested him to check the Status of my Case #: 04949906. Let's see what response I will get from him. See the below email I just sent to him. 

I would request all of you to contact your Account Managers and ask them to proceed for Case #: 04949906 which is already in their system. I think in this way we can let them know that this feature is most demanding. 

Good Luck! 

 
(Edited)
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BUENDIA, Alum

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I have lots of customers asking for this feature. I hope this will be implemented soon since desktop application has this  feature
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CALL

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This reply was created from a merged topic originally titled Add three-way outbound calling ..
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Super Admin

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This is a very important and very basic feature, I am surprised it is not available on the RingCentral mobile app. We are considering switching to another provider at this point only because of this. Which is a shame because everything else is quite good.
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Chris Duquette, Champion

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this merging feature or adding 1 caller to a current call should be pretty basic i'd think, here's to hoping for an upgrade!!!
I need to be out of the office and expecting a call that I will need to add a third caller. Can't believe this is not possible on app for iPhone with today's technology?!?!?
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Israr Kazmi

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Case Update: March 14, 2017 
Hello Guys, 


Today I again contacted my Account Manager at Ring Central and requested him to check the Status of my Case #: 04949906. Let's see what response I will get from him. See the below email I just sent to him. 

I would request all of you to contact your Account Managers and ask them to proceed for Case #: 04949906 which is already in their system. I think in this way we can let them know that this feature is most demanding. 

If anyone would like to touch base with me, give me a call at +1(972)532-3433 or grab my email from the following image. 

Good Luck! 

(Edited)