Move desktop phone to number one spot in order

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  • Updated 2 years ago
Merged

This conversation has been merged. Please reference the main conversation: Control ring order of Desktop App and Mobile App.

Under User Settings/Call Handling & Forwarding you can select to accept incoming calls in order by your preference. But I cannot move the Desktop app & Smartphone app from the number one spot. We would prefer to have our Polycom desktop phones ring first and then the app
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Andrew Snodgrass

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  • frustrated

Posted 2 years ago

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Chris Duquette, Champion

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yeah this could be merged with another topic. i want this as well, i want to ring my deskphones / intercom first without my cell phones going off everytime someone tries to intercom or call me at my desk. being able to change the order of this would be very cool and much appreciated.
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J.B. Ferguson, Champion

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That has been requested and discussed on many occasions here in the forums. That functionality is currently not available. If you have Desktop app & Smartphone turned on, they will ring before or at the same time (if you set the wait time to 0) as the desk phones.
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Chris Duquette, Champion

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jan is right, so we gotta just keep bringing it up :) and be as annoying as possible hahha. (sarcasm)
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Danno, Champion

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+1

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