I want to push Glip to my users. So far I have pointed them to where they can install the exe/use the web client, but I'd really like to push it to their machines and include it in my system images. An MSI would make this much more easier. Are there any plans to make an MSI available? I'd actually like this for all RC applications...
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678 Points
Posted 2 years ago
Saadet, Employee
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68,042 Points
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122 Points
Anyway to have these MSI files emailed to me as they get updated? Better yet, is there a location I can download from where the name of the file stays the same? I can script to have it download automatically
Saadet, Employee
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67,992 Points
Hey John,
Send me an email and I will add you to a Glip room where you can easily access these MSIs. They are updated as they become available!
Send me an email and I will add you to a Glip room where you can easily access these MSIs. They are updated as they become available!
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122 Points
I'd rather have a e-mail go out to me. But i will take what I can get.
Is there a place to download the file where the file name stays the same? I have a script that can download files from websites but the script needs the file name of the MSI file to be the same each time.
Is there a place to download the file where the file name stays the same? I have a script that can download files from websites but the script needs the file name of the MSI file to be the same each time.
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122 Points
What is your email? I need to have access to the latest MSI files for Ring Central softphone windows app, glip windows app, RC meetings and RC meetings outlook add on.
Saadet, Employee
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67,992 Points
Hey John, I posted it earlier: community.support@ringcentral.com
Saadet, Employee
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68,042 Points
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150 Points
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124 Points
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150 Points
Saadet, Employee
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68,042 Points
Hi Bill and Torri,
I hope some of this information helps you:
I hope some of this information helps you:
Notes:
- The MSI file installs a machine-wide installer into the C:\Program Files (x86) folder. This installer then gets executed upon user login (for every user that logs in to the PC). This process is set up through registry.
- When the user logs in the installer gets executed and the actual Glip app then gets installed into the user folder (e.g. C:\Users\[username]\AppData\Local\Glip).
- Users must logout/login in order for the installer to work in the step 2 above. There may be a few minutes delay after login and between the time that the user sees the final Glip app being available
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124 Points
Thank you for this information. Would you be able to tell us what in the registry needs to be modified?
Saadet, Employee
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68,042 Points
Hey Torri, could you provide me with more information about what you're looking for? I have zero experience with MSIs since I'm not an IT Admin for a company :P
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124 Points
Hello,
What I wanted was some sort of documentation explaining exactly how to install the RingCentral application machine wide. As far as I know, this documentation does not exist, or it is very hard to find. This has been extremely frustrating for me and I know it has been for others as well as I have found many forums discussing this topic as I was looking for answers. I have figured it out completely now and I would like to share the steps with others:
1. Download the .msi file from https://success.ringcentral.com/lc/cms/downloads
2. Install the file, this creates "C:\Program Files (x86)\RingCentral Installer\Glip.exe"
3. Open Regedit and browse to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce
4. Create a new string value, name it RingCentral or Glip, or whatever you want, give it a value of "C:\Program Files (x86)\RingCentral Installer\Glip.exe"
5. This will run for each user, present and future, who logs into the machine, installing the app on their profile.
What I wanted was some sort of documentation explaining exactly how to install the RingCentral application machine wide. As far as I know, this documentation does not exist, or it is very hard to find. This has been extremely frustrating for me and I know it has been for others as well as I have found many forums discussing this topic as I was looking for answers. I have figured it out completely now and I would like to share the steps with others:
1. Download the .msi file from https://success.ringcentral.com/lc/cms/downloads
2. Install the file, this creates "C:\Program Files (x86)\RingCentral Installer\Glip.exe"
3. Open Regedit and browse to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce
4. Create a new string value, name it RingCentral or Glip, or whatever you want, give it a value of "C:\Program Files (x86)\RingCentral Installer\Glip.exe"
5. This will run for each user, present and future, who logs into the machine, installing the app on their profile.
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106 Points
Hello, any word on an official documentation on how to push out the Glip app? This seems more like a work around.
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106 Points
If you push out the Glip app, make sure users have the .Net framework 4.5.2 or higher is what I have found.
Saadet, Employee
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68,042 Points
Hey Duc, our Product Team is working on making some changes to our MSI file next year in order to make it easier to deploy :) along with that will come some documentation.
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114 Points
Hello,
Any updates on the official documentation for this process?
Thank's
Any updates on the official documentation for this process?
Thank's
Jessica - Community Moderator, Official Rep
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9,132 Points
I requested this from our Knowledge Base team last week, as soon as it's posted, I'll let you know :)
