Multiple Businesses: need to know what line customers are calling from.

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I have 5 business and I need to know which RingCentral line the customer is ringing.

Can there be a something that says "call from business 1" when i pick it up?
I still need the caller ID to show too. i have these lines forwarded to my cell phone..
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Richard R Reed

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Posted 4 years ago

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Hi Richard, there are a couple of options here,  you could have the Number Called display as the caller ID , or append digits to the traditional caller ID so you know who called (under Call Handling & Forwarding > Incoming Call Information)

Or by the use of call queues it could announce the queue name when the call is delivered.

So there are some options

I guess a discussion on what works best for your environment

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