Faxes: Multiple Users need notification of faxes

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We have 3 different departments that each have their own fax line being ported in. Each department has several staff members. Preferably, I want each staff member to receive their own faxes to their email without having everyone get notifications. If I set-up a User for each staff member and assign them all an extension, then create groups for each department with the associated Users in each group, then assign each group a direct line, and have the staff give out the departments direct line along with their extension? Will that create a solution where faxes sent to the direct line will send a notification to the entire Group and faxes sent to the direct line + extension will notify only the User assigned that extension?
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Elishia Hansen

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Posted 5 years ago

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Danno, Champion

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Now for a fax to be sent to 770-555-1234, and be received by Fred, Tara, and Jane - you would put their email addresses in the proper notification field, separated by a ;


I think the maximum is 5 email addresses.