Multiple voicemail message choices.

  • 0
  • 2
  • Idea
  • Updated 2 years ago
  • (Edited)
Merged

This conversation has been merged. Please reference the main conversation: Would be nice to store multiple voicemail greetings

You should offer the ability for customers to easily choose from several voice mail messages that the have set up.  For example  1) Im on the other line .  Ill call you right back.  2) Im at lunch be back by 130.   3) I'm gone for the rest of the day, I'll call you in the AM.   It would be helpful, if you could make this selection without having to log in to the website.
Photo of Larry Belt

Larry Belt

  • 182 Points 100 badge 2x thumb

Posted 2 years ago

  • 0
  • 2
Photo of Jan Ferguson, Channel Partner

Jan Ferguson, Channel Partner, Champion

  • 30,954 Points 20k badge 2x thumb
Larry,

This might be a good idea but where would you make the selection if you don't want to log into the website portal to do it? VoIP phones don't have that capability and the only place I can think of where this could possibly be done would be on the Desktop for Windows (softphone) app or on the mobile app. Even if that were the case, how would that help the many office bound workers who use a VoIP phone on their desk?
Photo of Larry Belt

Larry Belt

  • 182 Points 100 badge 2x thumb
I use the softphone exclusively, so I was thinking on the app.  For those that don't, obviously you'd have to log in.   
Photo of Larry Belt

Larry Belt

  • 182 Points 100 badge 2x thumb
My colleagues with other companies all seem to have the ability to easily change their voice mail , if they are at lunch, gone for the day, or currently on the phone.   I have one that uses the latter, and letting clients know you are at your desk, and are in a position to give them a quick call back, gives them piece of mind.
  

This conversation is no longer open for comments or replies.