Mute Notifications Still Sending Emails

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  • Updated 3 months ago
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Team has Mute All Notifications marked, but I am still getting emails.
This started happening the end of last week.  Was an update done?
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Susan Skaggs

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Posted 3 months ago

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John Beckmann, Official Rep

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Hi Susan - we have not done any updates in this area, no. Can you share what is happening that you don't like, and what you would expect to happen when you turn on 'Mute All Notifications'? That will be helpful in guiding us to update this feature. Thank you!
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Susan Skaggs

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I don't like that I am getting emails when I have requested not to receive any.
If Mute All Notifications is on - I would expect that I wouldn't receive any emails.
Thanks very much.
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Jared, Alum

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The emails should not be sent to you if you have selected the option to  'Mute All Notifications'. I would suggest contacting the support team so that we can investigate. Please open a case using the link below.