Mute Participants on Entry

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  • Updated 4 months ago
FEATURE REQUEST: MUTE PARTICIPANTS ON ENTRY
  1. Account type: U.S.
  2. Multi-location company, moving to RingCentral at all locations.
  3. Mute Participants on Entry in all apps
  4. We conduct "all hands" meetings regularly. People often don't realize the entire company can hear them when they first join. Mute Participants on Entry is a feature in RingCentral Meetings, but we've told people to move on to the more modern RingCentral app, or to use the Outlook plugin - both of which are missing this essential feature.
  5. We HAD the functionality with meetings and we lost it. For RingCentral to be effective for meetings that involve all our employees, it's a necessity.
  6. 126 and growing
A chat representative sent me here. I see a similar request when I search, but it's two years old. Is there something else we should be using for large internal meetings?

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TL

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Posted 4 months ago

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Carlos

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If it was removed, I hope this option would be added again to the App or Outlook plugin.  As a workaround, I would use the option (Mute participants on entry) once the host starts the meeting.
Under Manage Participants - More
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TL

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Thank you!
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Mary Rose, Official Rep

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Hello!  The feature is still available. You can set it up while scheduling a Meeting. Click here for the instructions.

Let me know if you have more questions. 

Thanks!
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TL

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Thanks, Mary. That's in RingCentral Meetings - not the Outlook Plugin, nor in the newer RingCentral app we've been told to move to.
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Mary Rose, Official Rep

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I confirmed this to our Product Team and you are right that this one is not yet available. I will be voting for this Feature Request. Thank you for letting us know.