My 800# does not work in Alaska - or at least I have been told by a customer that it does not

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Mike Lilygren

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Here are a couple help topics to review. You'll first want to make sure that you don't accidentally have a number or area code blocked. 

Customizing the Blocked Numbers settings of your extension

Blocking Calls on the Overview, Messages and Call Log Tab

If you don't have anything blocked, and can get a definite confirmation of a number that can't reach you gather as much details, the number, time, date etc. and Open a Case  so that we can research this for you. 


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