My company name is more than 15 characters. I want to have my company name shows my whole company

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I have a new account with RingCentral. I attended the first webinar with RingCentral last week in which the instructor mentioned that legally, the exact company name should appear on the caller ID. However, the caller ID field in the RingCentral website does not take more than 15 characters including spaces. And my company name "Issaquah Auto Sales" has more than 15 characters. Can you please resolve this?
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Imad Aljabi

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Posted 2 months ago

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Brandon, Champion

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15 characters is the limit for outbound caller ID name (CNAM).  This not a RingCentral limitation though, it is for all telcos: https://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/Outbound-Caller-ID-Overview