My phone is going directly to the greeting...

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My phone is going directly to the greeting that we are unable to answer the phone at this time. I know that I must have done this by acident but need specific directions how to undo. I have not understood any of the directions that I have read so far.
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Posted 1 year ago

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It's either on DND or you recorded what you thought was a voicemail greeting as an introductory greeting