SMS: Update text notification headers to be grouped together.

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  • Updated 5 years ago
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I am really fed up with the SMS text notification system. We put in a request last year and still have to deal with this problem. Every notification gets a FROM header with a unique strange number, like 1 (210) 100-117. My previous VOIP had the FROM header being the phone number they called. This allowed all the notifications to be grouped together by the phone number called. To delete all the notifications was easy. The way RingCentral does it, I have to manually delete hundreds of texts over the space of a month. What a pain. I am so tired of this that I am shopping for another VOIP provider unless this gets fixed soon.
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David Miller

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Posted 5 years ago

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Desiree, Alum

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Hi Paul,

I can see how this can be very, very difficult. I'm also sorry it's still not resolved.

Community - Please +1 this post if you'd also like to see this issue addressed!

Thanks.

Desiree

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