Need analytics regarding, time logged in, usage, which device, and more!

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business account in the US. We do Medical non-profit work. Need to be able to tell who logs in and how often. Which devices are used, whether its mobile or desktop app. and how often people are taking calls from each device.

In our case we'd like to know so that if people tend to just use the cell phone app we can cater our training and reimburse users for using their phones. if its the desktop app we need to know how many users will require upgrades to the new all in one ringcentral app. We have about 50 users and cannot go through audit logs for everything to see who logged in and when. Audit logs also do not report what device is used, or if they have been logged in since days ago.
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Christian LaPena

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Posted 6 months ago

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Bob Robinson, Champion

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Check out  This is a new beta and I'm still working to get it added to my account.  Apparently the most direct route is to contact your account rep.