Need for backup Conference Bridge numbers

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  • Updated 1 year ago
In response to the RingCentral Conference Bridge outage today, that affected cell phone carrier calls and landline calls, I was surprised to find that there were no backup or toll-free number variant available to reach the Conference Bridge. Having the one (267) 930-4000 phone number for all domestic U.S. calls seems a bit archaic when providers like Zoom provide 3 different domestic dial-ins for conference bridges, including a toll-free number.

Having at least another call-in for the Conference Bridge would be appreciated in cases like today where we had multiple users scrambling due to scheduled meetings that were supposed to use the Conference Dial-in. Whether it be a toll-free number that has nationwide redundancy, or a region based set of dial-in numbers, this oversight should be addressed.
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H_203RC

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Posted 1 year ago

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Angelo Anastasi

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We have to have a second number to call when we have issues with the main number