Need to add to the voice prompt for Dial by name directory

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Ring Central needs to add to the Dial by Name voice prompt that after keying in the first three letters of the persons last name that you also have to hit the # sign.  If you don't hit the # sign, the caller goes no where and it is frustrating to our clients that are trying to use the dial by name directory. Please help.  There is no way to re-record that particular prompt and we really need the dial by name directory, so I can't just turn it off.  
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Monica J Haddox

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Posted 2 years ago

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