Need to be able to download and save SMS text conversations.

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We need to be able to download and save SMS text conversations.  The same way we can download and save voicemails and recorded calls.
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Posted 1 year ago

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Mike, Official Rep

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Take a look at RingCentral Achiver here:  RingCentral for Dropbox and let us know what you think, or if this will work for your needs. 

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This reply was created from a merged topic originally titled SMS History save for 1 year, and/or forever, and/or ability to download them on m....

  1. US
  2. trucking company
  3. to download the sms history to my computer, or at least you keep it on your server for a year...
  4. We rely a lot on sms, and sometimes we need to go back like a month or 6 months to proof that we sent the correct information, and this is dead important for us, it costs lots of money on a mistake. So if we can download the history we can proof at any point what was sent or received.
  5. Save lots of money because we can proof we did all as should be done. Save our reputation as a business and the reputation of the specific employee. Preserve customer satisfaction with the proof that he was served at the highest level.