Need to be able to initiate a page from limited extensions to Paging groups.

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I need to be able to initiate a page from a limited extension to a paging group.  We need no other full line features like VM...only need to be able to initiate a page.
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Brent Hayden

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Posted 2 years ago

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Danno, Champion

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Can't do it - by design of the RC engineers.
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Danno, Champion

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BTW, hope this helps - here are my "can and cannots" for the limited extension that I found through real-life testing:

·         Cannot use a Softphone, Desktop App or Mobile App

·         No mailbox – after 20 second default timer expires (unanswered) callers hear the default unavailable greeting: "I'm sorry. No one is available to take your call. Thank you for calling. Goodbye!"

·         No Call Handling programming section

·         Cannot Forward to other users and/or groups or unconditionally

·         No Ringtones – callers hear MOH music for 20 seconds

·         Cannot be added to other user’s Favorites

·         Cannot Page from a Limited Extension – but can be in Page Group

·         Cannot Intercom to or from a Limited Extension

·         Cannot receive or send e-faxes

·         No presence capabilities

·         Cannot be in Park Groups

·         Cannot Automatically Record calls

·         Cannot “swap” Limited Extension device (since they don’t appear in Phones & Devices)

·         Cannot be used for traditional fax machines.

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Christopher Nelson

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On the last item in your list, I have had some success using a limited extension with fax adapters, but I think I will avoid it from now on, as it seems probable the limited extensions default to a codec that isn't optimized for fax.
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Danno, Champion

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Appreciate the update.  Glad to know if, in a pinch, the LE could be used for fax - but agree, would not recommend. 
Paging from a limited extension would be an awesome addition. My company uses limited extensions for the lobby, break room areas, and common areas and paging abilities would help our receptionist not be so bogged down with paging requests. Is there any update on this RingCentral team?
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Scott Roesch

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Need Presence capabilities!!!