Need to see Idle time of call users

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  • Updated 10 months ago
We are need of idle time and hold times for our contact centre staff, this is quite an urgent request
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Omer Subedar

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  • frustrated

Posted 10 months ago

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Saadet - Community Support, Official Rep

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Hello Omer,

This can be accomplished with RingCentral's Contact Center Package. Feel free to contact your Account Manager for more information!
(Edited)