New Extensions not updated on All Users - Re-login required

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  • Updated 2 years ago
This seems to be a known limitation on RingCentral. Every time the admin makes a new extension, IVR, etc. Such extension is not known to the users who have currently logged in. They will be required to re-login in order to reflect the new numbers. Imagine a company with 1000+ staff, we can't ask our users to log out and log back in just because someone new is onboarded!

Please have this as a feature request! If the old PBX can do it, RingCentral should be able to do it too :-)
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Gordon Hu

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Posted 2 years ago

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