New UC user looking for headset that can be used on physical AND soft phone

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New to the UC world but need a headset that can work on a desk phone and with a soft phone.  We anticipate most users will start off with the desk phone but over time adapt their habits to using the soft phone.  We would like a headset that will not limit this transition or flexibility.
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MileHighWelch

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Posted 4 months ago

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Chris Verdin, Champion

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What desk phone do you have?
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MileHighWelch

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Polycom VVX-311 w/ RJ-9 port.  Used across the office.
(Edited)
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Chris Verdin, Champion

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we have the VVX 500 and 400 models.  Most Plantronics headsets work on both.  But, to be honest I would buy a set or 2 of a particular model and test them on the desk phone and softphone.  Just to make sure there aren't any bugs.  We also install the Plantronics Hub software on our computers.  It has helped with Audio quality.  I currently use a .Audio 478 USB headset for both and have not had any issues.  We have some blackwire c310's as well that work on both.  Although on some phones the mute button would get stuck.  I'd buy a few that are within your budget and test them for a week on desk phone and softphone.  
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Chris Verdin, Champion

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Also, found this article - https://community.ringcentral.com/ringcentral/topics/recommended-headset-to-use-with-vvx-310

It mentions a model that will work for a desk phone and a pc.  
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Jim Strain

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My Customers use a lot of  the Plantronics SAVI 700 type headsets, works with Deskphone,PC softphone and Cell Phone,   just make sure you have the correct ports forwarded on your network or you may have call problems
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MileHighWelch

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The VVX-3xx series does not have USB port only RJ-9
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Chris Verdin, Champion

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The one mentioned in my post talks about a Sennheiser OfficeRunner that supports RJ-9 and USB.  
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Shelly Roth, Champion

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We use the Senheiser OfficeRunner and life them a lot.