New user unable to log in with phone number

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  • Updated 8 months ago
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A new user is unable to log into the Ring Central website and desktop app using their phone number, however, if they try logging in with our main number + their extension, they can get logged in.
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Seth Koberg

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Posted 8 months ago

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Saadet, Employee

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Hey Seth, please contact our Tech Support Team so that they can troubleshoot what's going on.