New voicemails not showing up as new

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  • Updated 10 months ago
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Our voicemail displays have suddenly stopped displaying new messages in blue to indicate they haven't been listened to.  It's happening both on our iPhone displays and on the RingCentral website.  We haven't changed any settings and can't find settings that would account for the problem.  Any ideas?
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Jim H

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Posted 10 months ago

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Danno, Champion

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Just in case, check that Notification setting: Mark message as read once emailed is not checked.
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Danno, Champion

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Jim H

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Great!  That did the trick.  Thanks, Danno!
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Danno, Champion

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We aim to please!!
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Jan Ferguson, Champion

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Stealing this image! :-)