Mobile App: Why won't the RingCentral mobile app work on my Nexus 7?

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  • Updated 3 years ago
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I am not allowed to download RingCentral android app on my original Nexus 7 tablet. Google Play Store labels it as incompatible.I know that there are issues with not being able to use the headphone jack for a microphone. I am mainly interested in faxing. Anyone know a workaround for the 2012 Nexus 7? Is the 2013 compatible?
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vernon.white

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Posted 5 years ago

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Mike, Official Rep

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Official Response
At one time, there was an issue with the first generation Nexus 7.  This was due to the device requesting camera permission for a feature that allowed the user to take profile pictures. Early versions of the Nexus 7 did not have a rear facing camera causing the incompatibility.  The app has had several upgrades since then and should now run on the 1st generation Nexus 7's even though they do not have a rear facing camera. 


Mike 
(Edited)