Mobile App: No Internet Connection. Check Your Connection and Try Again.

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I've used Ring Central in the past on my mobile device without issue, but after a factory reset, I am unable to login to RC, and repeatedly receive an error stating that there is "No internet connection.  Check your connection and try again."

Every other application on the device that uses data is functioning properly, and I'm sure that this will end up being a "duh" fix.  Can anyone advise on what I can do to resolve the issue?

It is version 8.3.0.1.72

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Jonathan Cole

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Posted 2 years ago

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Mike, Official Rep

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If you haven't already tried to uninstall and reinstall please do that. Then try turning off WiFi and data (switch back and forth) to see if it allows you to log in. 

Also, if you haven't tried it go to the web portal service.ringcentral.com and make sure you can log in there. 

Mike 
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Jonathan Cole

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Thanks!