I've used Ring Central in the past on my mobile device without issue, but after a factory reset, I am unable to login to RC, and repeatedly receive an error stating that there is "No internet connection. Check your connection and try again."
Every other application on the device that uses data is functioning properly, and I'm sure that this will end up being a "duh" fix. Can anyone advise on what I can do to resolve the issue?
It is version 18.104.22.168.72
Also, if you haven't tried it go to the web portal service.ringcentral.com and make sure you can log in there.
Still same error
Turned on FW and added RC Meetings as an allowed app - same issue.
Next -we are going to try upgrading from Sierra 10.12.6 to Mojave 10.14
I have received confirmation from Tier 3 that this is a known bug that is being researched now. I was advised that then new Mac OS is not yet supported, causing the issue. It was recommended to revert back to a previous OS, I've asked for confirmation as to the exact preferred OS to revert back to. I'll update this thread when I get more info!
Developer release of Mojave was in June '18, 8 months ago, and released to public in September '18, 6 months ago.
When will Meetings be upgraded to support Mojave?
I note that Zoom, which underpins Meetings, is fully functional and works with Mojave.