Mobile App: No Internet Connection. Check Your Connection and Try Again.

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  • Question
  • Updated 3 months ago
  • Answered
  • (Edited)

I've used Ring Central in the past on my mobile device without issue, but after a factory reset, I am unable to login to RC, and repeatedly receive an error stating that there is "No internet connection.  Check your connection and try again."

Every other application on the device that uses data is functioning properly, and I'm sure that this will end up being a "duh" fix.  Can anyone advise on what I can do to resolve the issue?

It is version 8.3.0.1.72

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Jonathan Cole

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Posted 3 years ago

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Becky - Community Support, Official Rep

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Everyone - we have escalated this issue to the appropriate parties.
We will post updates as soon as they are available on the impacted threads.

Please stay tuned. Thank you!
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Chris Smith

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Same issue here on my Mac can log in fine to web portal just not ring central meetings app 
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Edoardo Tuo

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Any new update about the issue? Im waiting for a reply on my email from ur support team!
IS ALREADY ONE WEEK HAVING THIS PROBLEM!
Damn! What is this? Is ridiculous!!! Trust me
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Edoardo Tuo

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SO?????? WHEN R WE GONNA FINALLY RECIVE A HELP FROM STAFF???
7 DAYS AND U STILL HAVENT FIND OUT HOW TO FIX IT???/ WHAT TEAM IS THAT????