No prorated refunds on yearly subscriptions

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  • Updated 11 months ago
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If you buy a yearly subscription and only use a few months of it and then cancel your service, I was told that Ring Central will not give prorated refunds for the remaining balance that was not used.  This is not a good thing.
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Chen

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Posted 11 months ago

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Jan Ferguson, Champion

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Chen,

That is because it is a yearly contract. If you only need to use the service for several months, then the monthly payment option should be selected.
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Saadet - Community Support, Official Rep

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Hello Chen,

As Jan mentioned, sounds like you will want to go with a month-to-month plan which is available. Feel free to give us a call or chat with us about your options.
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Chris Duquette, Champion

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when you sign its for a year or 2, not even sure they do 1 yr agreements anymore but if you sign a contract, gotta honor it. as Saadet said, they can do month to month that way if you try it and dont like it, or what to get away from it for one reason or another it would be no harm no foul.