No sound from Airpod using MAC for RC

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When I use my Air Pods and connect through Bluetooth to my MAC, I don't get any sound when I'm using the ring central desktop phone.  People can hear me when I make a call, but I cannot hear them.  
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Mike Whillock

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Posted 4 months ago

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Jessica - Community Moderator, Official Rep

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Hi Mike, 

We do have some bluetooth limitations, but they should be getting fixed in the next app update. This happens with my own AirPods, and I delete the device from my bluetooth options, reconnect, and sometimes that helps. 
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Mike Whillock

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Thanks, Jessica.  Was this fixed?  I'm having trouble again with it.
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Can you confirm what version you're on?