Account type:US
I use tasks regularly and although it somewhat works for me, it is lacking quite a few features compared to other apps I have used. One of those that is REALLY needed is the ability to add a child task off the parent (subtask). There is just no other way I can see to be efficient and organized like I would like.
For example, tasks and subtasks might look like this:
Example:
[ ] Parent task
[ ] Child task 1
[ ]Child task 2
[ ] Child task 3
Pretend that there is a check in Child task 2 box, which causes the strikeout to show that particular subtask, of the whole, is completed. When all tasks are complete (or perhaps even if all aren't) I could then check the parent task and that task would be "considered" complete - leaving possible child tasks incomplete. Sounds strange, but maybe my project changed and I didn't have to finish a subtask, or I didn't have time, but still need to mark the main task as being complete as it is going to be and still show what actually wasn't (no strikeout) if I ever had to go back and check. It and the child tasks would would then disappear from the screen (with a pending filter active) - just like what happens now with each completed task.
I could "kind of" do a workaround and use Sections as the Parent Task, but that would get so messy. Why not just allow subtasks like almost all other similar task apps do?
I use tasks regularly and although it somewhat works for me, it is lacking quite a few features compared to other apps I have used. One of those that is REALLY needed is the ability to add a child task off the parent (subtask). There is just no other way I can see to be efficient and organized like I would like.
For example, tasks and subtasks might look like this:
Example:
[ ] Parent task
[ ] Child task 1
[ ]
[ ] Child task 3
Pretend that there is a check in Child task 2 box, which causes the strikeout to show that particular subtask, of the whole, is completed. When all tasks are complete (or perhaps even if all aren't) I could then check the parent task and that task would be "considered" complete - leaving possible child tasks incomplete. Sounds strange, but maybe my project changed and I didn't have to finish a subtask, or I didn't have time, but still need to mark the main task as being complete as it is going to be and still show what actually wasn't (no strikeout) if I ever had to go back and check. It and the child tasks would would then disappear from the screen (with a pending filter active) - just like what happens now with each completed task.
I could "kind of" do a workaround and use Sections as the Parent Task, but that would get so messy. Why not just allow subtasks like almost all other similar task apps do?
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1,558 Points
- Hopeful
Posted 2 years ago
Shelly Roth, Champion
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1,964 Points
I agree. We work in insurance and at renewals we have multiple tasks that need done for each renewal. It would be nice to have subtasks that can be checked off individually.
- ABC Renewal
- Request quote
- Quote received
- Run comparison
- Deliver renewal
- ABC decision made
- Send plan change to carrier
- Create election sheets
- Collect election sheets
- Send census change to carrier
- Update database with new plan information
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1,558 Points
This is EXACTLY what one of my scenarios (sales team) requires, so I feel your pain. Hopefully the Glip team will understand the absolute need for this. I am sure many others want the same functionality, but have not spoken up. Please Glip team - make this happen ... :)
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1,340 Points
Totally agree with the need for subtasks.
If Glip ever gets subtasks, I would also like to see a feature for the "%" task-completion option, where it divides 100% of the parent task by how many subtasks there are - e.g. 4 subtasks would be 25% per task. Once all subtasks are complete - 100% of the parent task is complete, and the task finally checks off.
But...I'm getting ahead of myself...
If Glip ever gets subtasks, I would also like to see a feature for the "%" task-completion option, where it divides 100% of the parent task by how many subtasks there are - e.g. 4 subtasks would be 25% per task. Once all subtasks are complete - 100% of the parent task is complete, and the task finally checks off.
But...I'm getting ahead of myself...
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1,558 Points
Yes, keep 'em coming - all good ideas. I hope RC is listening to its paying customers!
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346 Points
Wunderlist (Microsoft To Do) is a good example of that. Within each task I can create any number of subtasks.
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1,558 Points
Yes, pretty standard function now with every similar app I know. Hopefully RingCentral doesn't take the Apple approach and come out with all this innovation years after it is old news everywhere else. Obviously, there are ideas coming in everywhere, and many are good, but they should at least give us what is already mainstream and many people consider a necessity.
Lee, Champion
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3,284 Points
I also agree. We need sub tasks to use this functionality. It would also be great to have the ability to copy tasks and maybe create templates.
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80 Points
still no sub-tasks?
Jessica - Community Moderator, Official Rep
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8,324 Points
Not yet Amanda! If/when product advises more about subtasks, we'll let you know!
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200 Points
When was the last major Glip update?
We're a "new" RC partner in Australia, and it seems things are slow re Glip. We're using it internally. Sub-tasks would be great!
We're a "new" RC partner in Australia, and it seems things are slow re Glip. We're using it internally. Sub-tasks would be great!
Shelly Roth, Champion
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1,942 Points
I have been wanting this feature for a long time. for us in the insurance industry tasks are pretty useless without adding sub-tasks and it's frustrating that we want to use it but can't.
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200 Points
I suspect that RC simply doesn't have the resources to get to all this, and unless there's a large Sale Opportunity, where such features are required, they simply won't allocate any resources for doing so.
Jessica - Community Moderator, Official Rep
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9,446 Points
Our last Glip update was in August! You can check out what was added here.
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220 Points
Very little to no Glip specific updates, though. When was the last "Major" update to Glip itself?
Jessica - Community Moderator, Official Rep
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9,446 Points
With the RC App, we've had some major changes as we try and reach feature parity between the RC App (formerly known as Glip) and phone and meetings. If you're referring just to the messaging aspect the last major updates were a change to the notification settings and status updates. It's been a while since there have been any structural changes within messaging, but the product team is always looking to improve ux. We take ideas shared in Community and share them with the product team, when there's changes we update everyone in the Community. Continue to keep an eye out for updates!
Shelly Roth, Champion
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1,964 Points
Jessica, I don't believe tasks are part of messaging so that is not what we are referring to. Tasks are in RC App (Glip) and assume they are part of the calendar since tasks do show on the calendar. Subtasks are important to a task schedule.
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