Not receiving text messages inbound on desktop - outbound messages are sending

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  • Updated 4 months ago
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All of a sudden one day I stopped receiving inbound text messages on the desktop version

Release: 10.0.0.30453. I can send them, but I stopped receiving them. This has always worked fine previously since we first started using RC. Rebooting my computer and logging out and back in to the program doesn't help. This is very difficult as we use this feature constantly.

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LM

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Posted 4 months ago

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Saadet - Community Support, Official Rep

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Hi LM,

That's odd. Are you still having issues? If so, please open a Support Case so we can gather more information.

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Blue 1

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Same issue for me as well.
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Saadet - Community Support, Official Rep

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Hi Blue 1, please open a case so we can investigate!