Contacts: add name in email notification

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  • Updated 2 months ago
  • (Edited)
Adding the Contact Name in the email notification if the number is already a saved contact on the online account
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Eric Nebarez

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Posted 3 years ago

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AJ

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Great idea. +1 for this!
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Alex Garcia

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The name was listed on my email notifications through Gmail until a few weeks ago. Not sure why it stopped but I definitely would like to have that feature back.
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Mike, Official Rep

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Which notifications are you referring to?  I checked it on fax notifications and it still shows the senders name. 
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Jason Maklary

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Email notification like the New Text Message Email only shows the phone number.  If that number is contacts it should show the name.  If no name in contacts it should show caller ID info.  
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Max Stojanovic

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This reply was created from a merged topic originally titled SMS notification via mail should come with the name if we have them in our contac....

Dear,
It would be nice improvment if your mail notification about SMS is coming identified (name of the sender if we already have them in our contact list) because at the moment notifications are coming just with the number + content and you can see who the sender is just if you log in to dektop or mobile app.
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WC Pro Door Staff

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This reply was created from a merged topic originally titled CONTACTS: Please Include Sender Name in Addition To Sender # in Email Notificatio....

CONTACTS: Please Include Sender Name in Addition To Sender # in Email Notification Subject Line. Contacts are already added on our Ring Central Account. This feature used to be present and has disappeared.  2018/03/06
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VALINS

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This reply was created from a merged topic originally titled Show the Sender's name on the email notification for SMS.

It would be great if the Sender's name will appear in "From" field on the Email Notification (given that the sender's phone number has been saved as Contacts) to identify the sender by just reading the email message and w/o checking the desktop app/mobile app.
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Tom Lomax

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This reply was created from a merged topic originally titled SMS contact name not showing on email notification.

sms required for daily business contacts. 
-It is a lot better for the email notification for SMS to show up the contact name, not just the phone number.