Notify us when new supernet is added

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For network security, we have a whitelist in place for controlling network traffic.  I am sure many other customers have whitelists/blacklists or other traffic controls in place. We have the list of RingCentral supernets added to our whitelist.  This presents a management problem, because when a new supernet is added by RingCentral, we do not know in advance and it is not on our whitelist.  This leads to calls not going through.

It would be extremely helpful if RingCentral could notify customers in advance of new supernets, so that we can make the appropriate network changes and prevent service interruptions. 
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Nathan Andersen

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Posted 1 year ago

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Saadet - Community Support, Official Rep

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Hello Nathan,

Click the follow button on this thread. Then if/when anything is changed in the future, we will comment on this thread that there's an update, and then you will get an email regarding it.
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Nathan Andersen

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Sadeet, the topic you have merged my question with is not the same as my question and is not relevant.  Please return it to its own topic.

We need to have a way of knowing in advance when new supernets are added.  Reactively checking this document when there's a problem is not an acceptable solution.
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Mike, Official Rep

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The following supernet IP range has recently been added:  80.81.128.0/20

Please visit the following page for all Network Requirements. RingCentral Network Requirements