Number called in Messages section

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  • Updated 3 years ago
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It would be very helpful if I could see which # a customer called when viewing messages. I have multiple numbers and at this time there is no way for me to know which of our businesses they called UNLESS I find a copy of the voice mail that was emailed to me. The email copy shows which number a customer called. Why is that not already included in my phone/desktop app? 

I have RingCentral Office Standard 1 line. We operate multiple DJ services. With this feature I would know which business a customer called when they left a message. When returning their call I would know which company I am representing. It also would help me to decide which caller ID to chose when calling them.
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Posted 3 years ago

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