obihai Replacement for POTS

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We have equipment at remote unmanned sites that use POTS and DTMF, voice, etc. We also have an alarm system that uses POTS and I put an OBIHAI302 box on it. It works some of the time only according to the Alarm company, which maintains a line status - and sometimes the system reports "Phone line trouble".
Is there a particular model of Obi (or Polycom) boxes that are better than others with older equipment?
Thanks for any help,
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Posted 3 months ago

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