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Why Can I not attach a document from One Drive on my mobile via the RC Fax app??

Account Type-
USA Fax account
I send faxes primarily from my Samsung Galaxy Note 9.

I run a very busy small law office. All these great services mean little if they do not integrate with the other services I use- ie One Drive, and Practice Panther.

Requested Integration

When I want to send a fax via the RC mobile app, One Drive is NOT an option listed in  "SELECT SOURCE" . Only options are dropbox and Box. I need to be able to quickly attach the document to be faxed, otherwise what is the point? Integration with the most commonly used cloud based fileshare/drives should include Microsoft's ONE DRIVE and Google Drive.

Benefit- less steps, Less aggravation. You already integrate with Office 365 for PC based tasks using PHONE, SMS, etc. BUT please do not forget  the old FAX service... it should be EASY to add One Drive to the list of SOURCES for documents to be attached.

I have a small office and less than 5 employees but adding this feature would just compliment the integration you already have with Office 365 on the PC.

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Periangilly Beltre

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  • unhappy with all these extra steps bc I cant upload from One Drive

Posted 1 year ago

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