Due to an increase in spoof "nobody there" calls into our 800 number always from a different number, What I want from RingCentral is to have the option for "call screening" within RingCentral's software to require a name announcement by the caller BEFORE connecting, not just as information...a non speaking response still goes through. If a true response was spoken by the caller, this would allow real calls to "disturb" our business as we want, versus fake calls that waste our time answering. Without speaking, the call would not go through ending numerous spoof calls attempting to access networks via fax machines or spoken responses like "YES" that can become problematic.
RingCentral is very close to allowing this to work if only the "call screening" feature REQUIRED a response before connecting.
We are a US business originally through AT&T.
RingCentral is very close to allowing this to work if only the "call screening" feature REQUIRED a response before connecting.
We are a US business originally through AT&T.