Option to send SMS text VIA Glip is now gone. How do we send texts?

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  • Updated 4 months ago
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Up until last week, we were able to select the plus sign next to "Direct messages" and there was a hyperlink for or "Send Text" that is no longer here.  How do we send new text messages to a number now?
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Caleb Khon

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Posted 4 months ago

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Mary Rose, Official Rep

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Hello Caleb!

If you have recently updated your app, it is now on another icon. Look on the bottom left and there are 5 icons > click the second icon that says Calls > click Text.

Let me know if you have further questions.
Thanks!
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Caleb Khon

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I've found the new icon where you directed, but it simply pulls up a blank screen with nothing on it and no options to do anything. Are they experiencing issues with the update and is there an ETA on this being resolved?
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Mary Rose, Official Rep

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We don't have any known issues regarding this. Is there a way that you can uninstall/reinstall your app?

Please let me know if it's still the same.
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Caleb Khon

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Reinstalling worked and provided a tutorial for the changes. 

Thank you.
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Mary Rose, Official Rep

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Perfect!