Order of Ringing

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This conversation has been merged. Please reference the main conversation: Control ring order of Desktop App and Mobile App.

1. U.S.

2. Law office

3. A good feature would be if a user could make their desk phone ring before cell phone apps or desktop apps. It's odd that a person can't make their desktop phone app ring and have it roll over to a smartphone app or desktop. My customers at more than one of my clients have asked why they have to always remember to go into their cell app to turn on forwarding to make sure they get their calls in the field rather than the call just having to have to ring every device they have at once.

4.User that is constantly in or out of the office wouldn't have to remember to turn on or off forwarding, calls would just follow his call handling tree. (ex. deskphone, smartphone, other user if desired.
5..The benefit is, it's less work for an end user to have to deal with and they will certainly not have to worry about missing a call or have to remember to turn on or off a feature to avoid beig rang on all devices at once. 

6. No open cases at this time, just want the option to make deskphones ring prior to smartphones without having to turn on or off forwarding.
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Posted 3 years ago

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