This conversation has been merged. Please reference the main conversation: Template: Set Outbound Caller ID to be the User's Direct Dial Number
We would like each user to display their direct dial number no matter if it is from the phone or one of the 8 different feature areas. Currently the only way to set this is to either contact Ring Central and have them perform the updated or go in to each individual user and change possibly 9 settings for each user and save the changes. As you can see it doesn't take many users to make this a real issue. If the phone line variable could be available in the template area it would be much easier for this to be applied to all users.
There are no replies.