Outbound caller ID when texting from Glip

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This conversation has been merged. Please reference the main conversation: Feature Request: Glip / RingCentral App - Align Outbound Caller ID to Match RC Phone & Desktop Configuration

Account type: US; business type: legal practice; 4 users

Seems like an easy feature that Ring Central could enable.  I want to be able to text from Glip with the outbound caller ID displaying as coming from my main office number.  In other words, I want to be able to change the settings so that all recipients of my SMS see my main office number, not some crazy number that I do not want them to have.  This can be done in RC Phone app but not in Glip.  Makes no sense.  This needs to be made available immediately.  
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Jason Spindler

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Posted 2 years ago

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Benjamin Pina

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There are lots of things you can do in the phone app and not Glip. My solution has been to not use the Glip app for phone calls. It is super limited in use.

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