Outbound SMS not working

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  • Updated 12 months ago
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Hi recently my Outbound SMS stopped working on my Ringcentral account.  Any one know how to fix this?
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MARINI

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Posted 12 months ago

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Saadet - Community Support, Official Rep

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Hello MARINI,

That's really strange. Please contact support so we can investigate.
(Edited)
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Chris Duquette, Champion

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1. Pay the bill? haha :)
2. yeah if the texting stopped working but everything else is working, usually at the top of the page for this forum it will let you know of any known issues with service. if you click the link or use servicestatus.ringcentral.com it will prompt you to log in and will give more insight into how service is acting.
3. I hope this helps.
4. if all else fails open a ticket with tech support and see if they can solve it for you.