I'm just added a number to my account so my new assistant can text from her own extension. Now that I'm setting it up, I'm not able to change the texting caller ID to the main office number (I do NOT want the public having any number besides our main number.)
The ONLY reason I bought an additional number was so we could each text from our own extension and that was made VERY CLEAN to the to the sales associate. Now I'm finding this may not be possible???
I would like to choose which company number is sent as the caller ID number when sending a SMS. I know the operator extension can change the outbound caller ID when sending a SMS, but it would be nice if all extensions had this permission.
I wish to be able to change the caller ID when sending a text message as you can when making a phone call.
To make matters worse, with Ring Central's recent upgrades to Glip (or whatever the heck it is now called) whereby it can now do text messaging, this feature (using text messaging inside of Glip) is pointless because I cannot use my main office number. I occasionally accidentally send a message from Glip; once I realized the mistake, I try to send out a followup email, telling the recipient to disregard the previous number.
I do not want people have multiple numbers to reach me at.