Paging: How to connection 3rd party Valcom Intercom system?

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Trying to connect to a Valcom V-2006ahf paging system. Like to know what is the cheapest way to interface with the Valcom input.

http://www.valcom.com/pdf/v2006a_v-2006ahf.PDF

I was going to try a Cisco SPA122, but not sure if I can be pull off the way I see it.

http://sims.8x8.com/documents/710736_7_cisco_spa_122_ata_installation_guide_for_fax_and_analog_phone...

If anyone can tell if this can be program to work or what I can use to save re-wiring the building with new equipment.

Tom

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Tom

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Posted 2 years ago

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Nathan Malone, U.S. Tier 2 Support

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Hello Tom,

Is the Paging device SIP capable or not? If it is not SIP capable the only option would be to use an ATA, but I have not had personal experience with using a paging device through an ATA. I don't know if it will work or not.

If it is SIP capable then you can add it to the system as an "Other" device. This will give you the provisioning info that you can enter into the paging device. There is no guarantee that the device will register in this manor however, Tech Support can work with you to attempt to get the device registered, but generally it is better to reach out to the manufacturer for assistance in that area.

However, regardless of which way noted above your end up having to use, the paging device will be a full Digital Line on your account. This means that if anyone ever calls the phone number assigned to the device, intentionally or unintentionally, the call will activate the paging device and the person's voice will come over the paging system. The same thing will happen if the extension number assigned to the Digital Line is dialed at any time during a call into your system.
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Dino Tomelden

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Hello Nathan.  I would also like to add a third party SIP capable paging device to my system but the "other" option for adding a device is no longer available.  How can this be done?

Dino Tomelden
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Mike, Official Rep

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Sorry for the delay on this thread Dino, 

Do you still need help with this? 
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Brandon, Champion

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That amp is definitely not SIP capable and it is a little unclear from the spec sheet, but I am pretty sure it does not accept analog station (FXS) as input either.  I would ask Valcom to confirm if this unit (or another they sell) can accept a standard analog station input.  If not, you can always use a Bogen TAMB in between the SPA and the amp.  It is basically a 'magic' device that will take nearly any input (including FXS as provided from a SPA122) and convert to proper page port input.
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John Wilson

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I have a Valcom V-2006a system.  I have tried a Valcom V9970 and a Bogen TAMB to get this to work.  The problem seems to be that we are unable to get the SPA122 to send DTMF tones once the V9970 or the TAMB has connected.  Any thoughts on that?
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Brandon, Champion

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I've recently been down this road too.  It is correct you will not get DTMF tones to pass through an ATA so rule that out.  I spent hours on my own (25+ years telecom and network engineer) and some hours with RC tier 3 support and could not make it happen.

You can try a device like the Cyberdata SIP amp, but beware the ones that RingCentral recommends Cyberdata does not agree are current or correct for the job.  I would actually recommend calling Cyberdata pre sales support and describe exactly what you need (it sounds like zone paging) and have then tell you what product should work. 

Further, if Valcom requires * as leading digit that will never work because RingCentral reserves that digit and intercepts it during calls for feature activations (like *9 to record, etc)

Good luck and try to come back and update this if you find a resolution.  My customer has actually resorted to using at at&t POTS line to allow zone paging into a Bogen zone paging system and *still* cannot to zone groups because Bogen requires those groups to begin with * digit.
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John Wilson

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Thanks, yes we use 4 paging zones.  What you have told me is what I was afraid of.  What really bothers me is that I was assured by the sales people that our existing paging system would work, even sent them the details of our existing equipment.  I'm not sure I would have gone with RingCentral if I had been told the truth.  Experience is a great teacher.
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Brandon, Champion

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Well, FWIW I think Cyberdata does offer a solution that will work and allow multi-zone paging, just not the basic unit shown on the RingCentral portal as an option.
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Brian B.

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We didn't connect to a Valcom V-2006ahf paging but to a viking PA-2A that we have used for years for overhead paging. Connecting directly to a spa112 or spa 122 resulted in dial tone then off hook tones.. to fix it we purchased a Viking RAD-1A now the system works perfectly.. We dial 8888 for the ATA and the RAD picks up and sends the audio to the PA.. We have overhead paging again :)