Pay phones calls in the UK are not blocked

  • 0
  • 2
  • Idea
  • Updated 1 year ago
Pay phones calls in the UK are not blocked, all pay phones are BT, and goes perfectly to RingCentral numbers without any problems. 

Under the User settings > Screening, Greeting & Hold Music > Blocked Calls > scroll down to "Block calls from pay phones"... It should be mentioned "Except UK". 
Photo of Ali Al-Attiyah

Ali Al-Attiyah

  • 140 Points 100 badge 2x thumb

Posted 1 year ago

  • 0
  • 2
Photo of Julie Sperritt

Julie Sperritt

  • 1,532 Points 1k badge 2x thumb
or toggle so that the tick for "enable block calls from payphones" is removed on UK accounts. We are unable to remove the tick ourselves.
In a system where the users are losing trust because of missing/poor functionality, this is losing us more trust in the system.