I'm using a Plantronics Savi 700 series headset. When I'm on a RingCentral call using the PC softphone, and I then receive a call on my cell phone, I lose access to the RingCentral call on my PC softphone. I had thought the RingCentral call was being disconnected, but now realize it is automatically placed on hold, but only accessible via the cell phone app. It would be ideal if the RingCentral call could be resumed on the PC softphone after the cell phone call terminates.
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