Personal Meeting ID Setup Not Being Used for Schedule a Meeting

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US based company here in the software business.
The RingCentral application has a setting under Preferences > Video Meetings > Personal Meeting ID to put in options such as Host Video On/Off and Participant Video On/Off.  The save button should save these and then that set would be reused (in theory).

The problem is that there is a disconnect here where using the RingCentral Video option to meet will NOT use these settings and Video is always ON for the Host and Participant even though it is set to OFF per the settings noted above.  This is broken code to me and makes no sense.  My global setup should be the default because I set it that way.  

Obviously this is just two check-boxes every time I start a meeting, but really, it should work and not require me to put in what I set as a default.  The default does work in RingCentral Meetings, just not in RingCentral and that is even stranger because that is external to RingCentral and yet it uses the RingCentral user default setup.
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Joseph Caplan

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Posted 2 months ago

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Daniel Roth

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Yes, we need this!  Allow this to be a default setting just like it is for creating instant meetings.