Phantom calls *from* my Polycom VVX phone every 10 minutes to same extension

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  • Updated 4 years ago

This conversation has been merged. Please reference the main conversation: Ghost/Phantom Calls (from 1000, 1001, 120 etc.)

Let me explain this strange behavior I am seeing.

A coworker used my phone to make simple test call to himself by dialing his 4 digit extension from my phone.  

Ever since that single call was made I see a phantom call initiated from my phone to his extension about every 5-10 minutes.  I have a presence button of his extension on my VVX410 and I see it flash green.

Further, his phone never actually rings and after about 30 seconds it stops and the cycle begins again.  I have check the call log and call history and these calls do not display.  I have rebooted the phone and they still continue.

Anyone have any idea about this?
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Brandon, Champion

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Posted 4 years ago

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Sarah B

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something similar just happened to me!  A client called and said she was getting calls from our company today - 4 times in a row - from my company number.  When she answers the call there is silence.  Now, I do not see her number on my call-log as if I dialed it.  But her caller id shows it was our company number which called her.  Whats going on? 

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