phantom calls that I can't answer or hang up - driving me crazy!

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  • Updated 5 years ago
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Hi,

I'm new to ringcentral and think it's great but lately I've been getting phantom calls from unknown and '500' that sometime ring for 5 minutes and I can't answer or direct them to the answerphone or anything.

I've had to change my ring tone to one of my favourite songs just to stop it driving me crazy!

I've rang ringcentral but they said they can't fix it, it's something I'd need to sort myself with regard to open ports on my router.

I have no idea how to fix this so any advice from someone who has had a similar problem would be gratefully received! ;-)

Thanks
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Azar Hussain

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Posted 5 years ago

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